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Reviews

Lena,
5.0

21.01.2022

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Would highly recommend the shearwater.. We had the most enjoyable and relaxing stay. Staff were so attentive and friendly. Food was amazing.. We had afternoon tea and dinner and breakfast and loads of choice... The spa.. I could have stayed all day.. Wil 100% be makin a return trip 😊

Daniel,
5.0

20.06.2021

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a wonderful stay couldn’t fault a thing. Staff really nice and super helpful.

Mercia,
5.0

19.06.2021

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A massive thank you to all the friendly staff we met especially to the restaurant manager Maria you the star of the place, to Chloe also in the restaurant, and also a massive thanks to Cladagh for the Spa treatment you the best very lovely and very caring will definitely book you for my next visit. We had an mazing time thank you will definitely book again 😊

Sinead,
5.0

14.09.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

From the minute we checked in everything was of the highest standard and all covid policies 100% adhered to so we felt safe during our stay. The dinner was amazing and breakfast delivered to our room was a real treat. One of the best hotel gyms I've ever been to, it had brilliant equipment and plenty of space too. The room was lovely and we even had a small balcony which was a nice addition. Couldn't fault the hotel, the staff were all so helpful and friendly

Jane,
5.0

25.08.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The staff in the spa and restaurant were impeccable and probably the hardest working staff I've ever seen in a restaurant - they were flying around the floor and whenever we requested anything, eg water etc, it was on the table 30 seconds later. They were also incredibly polite. Fiona in the spa was always absolutely delightful. The room was very clean however there were some stains on a face cloth. In terms of Covid 19 standards, we regularly saw staff cleaning in the foyer, elevators and bathrooms. Everytime, we sat down to a meal the staff made sure we understood the house rules which were clearly explained to us on the first night and as I saw were adhered to by everyone. We stayed for 2 nights B&B and had dinner included in one of those nights and it was incredibly good value. I would definitely stay again and definitely recommend it to others. Keep up the great work!