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Reviews

Jennifer,
5.0

22.08.2023

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

This is my family's 3rd time staying at the shearwater and we just had another fabulous stay, beautiful hotel and staff are friendly & very helpful, A big shout out to the staff in the leisure centre who assisted our son who is a wheelchair user into the pool using their pool hoist which is a wonderful asset to have and unfortunately is very rare to find in hotel pools in Ireland, so we'll done to shearwater for making their facilities accessible for all their guests 😀 we will be definitely back again....

Leigh,
5.0

31.07.2023

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

My family and I stayed on the 3 night summer package ... from start to finish it was fab... one meal was included in the package however we ended up eating there on the 3 nights and the staff were brilliant ... no matter how busy they got it didn't affect the service in any way and it was always with a smile..we recieved a wonderful picnic as part of the offer that was brilliant for our day out... the room was spacious and the kids had their own room with beds couch and tv.. very comfortable and clean... the swimming pool was also very clean ...A great time had by all..

Julie,
4.4

01.07.2023

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a lovely day and night away with my daughter done stay and sparkle special was amazing value and lovely staff in all areas will definitely go again 😊

ANNA,
5.0

28.06.2023

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Staff in all areas were very helpful and friendly and the staff at reception went the extra mile to ensure that customers got what they needed .overall a very good experience

Paula,
5.0

25.05.2023

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Could not recommend highly enough! We booked a girly spa night away and the entire stay was fabulous. The staff (Laura and Christina) in the Spa were so nice and accommodating. Also the maintenance staff when my cousin dropped her wedding band down the sink, they came immediately and rescued it! Food was excellent and the staff were very friendly. Will be back.