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Reviews

John,
4.2

28.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had a very pleasant stay in a family suite. The space was excellent with two large size rooms and a really good size bathroom with a fantastic shower. The pool was a lovely temperature. Dinner was very good. Covid restrictions were in place however everything felt very safe. Breakfast was plentiful and excellent although the coffee was a tad weak for my taste!

Caroline,
4.8

27.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

A fantastic, family friendly hotel. Family suite was ideal, giving us plenty of space and freedom.The pool was lovely and warm and the kids loved the Kidzone. Huge portions of excellent food in the bar and at breakfast. The staff were friendly and helpful. We would definitely hope to return.

Patricia,
4.0

27.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Just back from a fantastic staycation at the Shearwater Hotel with my sister and twin boys.We had an amazing stay.Love the foyer.So colourful and spacious. Our 2 bedroom suite was spotless and spacious.The accomodation staff kept the rooms in immaculate condition. Food was absolutely delicious.Ate at the bar on all 3 evenings.Service exceptional.Staff were so friendly and helpful. My twin boys absolutely loved the kids club.Wonderful amenity. 5 stars all round! Looking forward to our return visit.

Marie,
5.0

25.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fabulous Hotel very helpful staff spotless through out will be back for another visit 😁😁

Lee-Ann,
4.0

22.07.2020

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Especially in these strange times, I could not recommend this hotel enough.... Everywhere was spotless clean, the efficiency, helpfulness and friendliness of the staff are a step above anyhere else I've been... It is evident that they have been trained and are working as a team to protect themselves and guests, adhering to new covid guidelines, whilst still trying to keep the experience for the guests as normal/pleasant as possible. A special thank you to the waiting staff and the cleaners, whom never stood still for a minute, and somehow kept a smile on their face!